At DB Reisezentrum (travel centre) you will receive the following services with personal consultation: Tickets and reservations up to shortly before departure, season tickets and DB monthly season tickets on subscription as well as DB BahnCard related offers. Furthermore, national and international timetable and fare information is available in You are welcome to make your booking with us. To do so, please give us a call on +49 (0)30 311 68 29 04. And countless phone calls to the permanently engaged ‘urgent’ number I am still waiting for a response. Their customer service is nothing short of appalling. Date of experience: December 22, 2022. Except book me on Eurostar. For that, I must contact Eurostar. Bugger and damnation! Since the Deutsche Bahn in Deutschland had told me they could me get me from Germany in one fell swoop, I wondered whether they could get me to Germany as well. In a moment of inspiration, I Googled Deutsche Bahn UK and CRUNCH! Hallo! Ich bin DB Smile, der Chatbot der Deutschen Bahn! Falls ich einmal nicht helfen kann, unterstützen mich von Montag bis Sonntag zwischen 7 und 20 Uhr Mitarbeitende aus unserem Service-Team. Gerne informiere ich Sie zu: Umtausch und Stornierung Fahrgastrechte und Entschädigung Alles rund um die BahnCard Regionale Angebote After the travel, I sent an email to DB Babn. They never replied. I tweeted them and they asked me to send a refund letter to them. Unfortunately, they never replied even I send them the letter. I am extremely unsatisfied with the customer service of DB Bahn. It seems that they do not care customer complain at all. Business solutions at DB Connect. With Deutsche Bahn Connect's products, you too can make your company more modern, appealing and sustainable. Use a mobility budget, Call a Bike or Flinkster for Business as benefits given to your employees. In today's environment, it takes more and more perks to retain key technical and management personnel. TbKo9e. Passengers requiring assistance should contact the Mobility Service Centre to plan their trip. They can be reached by calling +49 (0) 180 6 51 25 12 between 06:00 and 22:00. For passengers using a wheelchair, dimensions should not exceed 120 cm in length and 70 cm in width in order to fit in the lifts, doors and aisles. Hi. I have read in many places that it is cheaper to book direct on the DB Bahn website rather than with agents. However, doing a search for a 2 people in a standard (economy) Double Sleeper carriage, 14th March 2013, overnight on the CNL from Paris to Berlin via DB Bahn and Rail Europe, I seem to get offered 158 euro on Rail Europe (plus 12 euro ticket delivery charge), and 208 Euro on DB Bahn. Ich habe mehrmals versucht mich zum SEPA-Lastschriftverfahren bei der Deutsche Bahn AG anzumelden. Ich habe es mit 5 verschiedenen Mac Browsern unter macOS 12.0.1 versucht, aber ich habe immer die gleiche Fehlermeldung erhalten: „Die IBAN und/oder BIC sind ungültig. Bitte überprüfen Sie Ihre Angaben.“ Wenn ich die Daten meiner alten Bankverbindung (Commerzbank) eingebe, dann klappt es I bought return tickets from munich to oberndorf in tirol austria but the 1st train on the return journey was delayed indefnitely so we got a taxi to second train € Conditions of carriage for regional and transport association tariffs. Terms and conditions for tickets issued by transport associations. General terms and conditions for bookings made using DB’s holiday offers. The Deutsche Bahn AG conditions of carriage and tariff information is only available in German. Bringing the station to you: DB Station&Service AG’s app DB Bahnhof live gives you mobile access to information about 5,400 stations and every public transport stop in Germany Deutsche Bahn AG / Max Lautenschläger

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